Shipping & Returns

Shipping Policy

Thank you for shopping with Maivery! I appreciate your support of my small business and strive to get your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 2-4 business days after payment is received. Orders are not shipped on weekends or holidays. During busy seasons or promotional periods, processing times may be slightly longer. I strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location, package size, and selected shipping method.

Estimated delivery times will vary depending on the shipping method and destination. Please note that delivery dates are estimates and are not guaranteed.

I offer Free US standard shipping for orders over $100.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Please allow some time for tracking updates to appear.

Incorrect Shipping Addresses

Please ensure your shipping address is correct before completing your purchase. I am not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

Delays & Lost Packages

While I do my best to ensure timely delivery, shipping delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

If your package appears lost or has not arrived within the expected timeframe, please contact me and I will do my best to assist you.

Damaged Packages

If your order arrives damaged, please contact me within 7 days of delivery. Include your order number and photos of the damaged item and packaging so we can review the issue and help resolve it.

Return Policy

I want you to love your purchase! If you are not completely satisfied with your order, I accept returns within 30 days of receiving your item, provided the item is in its original condition.

Return Eligibility

To be eligible for a return, your item must:

Be returned within 30 days of delivery.
Be in its original condition, unused and undamaged.
Include any original packaging, tags, or accessories, if applicable.

Items that do not meet these conditions may not be eligible for a return.

How to Start a Return

To initiate a return, please contact me with your order number and the item you wish to return. I will provide instructions on how to proceed.

Please do not send items back without contacting me first.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or I made an error with the order.

I recommend using a trackable shipping service, as I cannot guarantee that returned items will be received.

Refunds

Once your returned item has been received and inspected, I will notify you whether your refund has been approved.

Approved refunds will be issued to your original method of payment. Please allow additional time for your bank or payment provider to process the refund.